Business ENVIRONMENT with Consumer Protection Multiple Choice Question MCQ
Categories: BUSINESS EDUCATION
Ques 1. In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of _____. (a) 10 days (b) 20 days (c) 30 days (d) 45 days Answer: (c) Ques 2. Yash had severe pain in his throat, so he called up the doctor and asked for telephonic advice. The doctor prescribed him a sachet of Throat Reliever Hot Sip. He asked his servant to get a sachet from a local chemist with a cash memo. After consuming the sachet, he started feeling more ill, so he picked up the empty sachet and started reading the label. To his utter dismay, the sachet had already expired last month. Which of the following remedies is not available to him any longer as a consumer? (a) To withdraw the hazardous goods from sale (b) To replace the defective product with a new one (c) To refund the price paid for the product (d) To pay a reasonable amount of compensation for any loss suffered by the consumer due to the negligence of the opposite party Answer: (b) Ques 3. Which of the following functions are carried out by the consumer organisations? (a) Publishing periodicals to impart knowledge about consumer issues (b) Providing legal assistance to consumers (c) Filing complaints in appropriate consumer courts on behalf of the consumers (d) All of the above Answer: (d) Ques 4. Which of the following statements is not true with regard to the National Commission? (a) It consists of a President and at least five other members, one of whom should be a woman (b) The members are appointed by the Central Government (c) A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹1 crore (d) Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India Answer: (a) Ques 5. Which of the following statements is not true with regard to the District Forum? (a) It consists of a President and three other members, one of whom should be a woman (b) The members are appointed by the District Government (c) A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed 10 lakhs (d) All of the above Answer: (d) Ques 6. Which of the following statements is true with regard to the State Commission? (a) It consists of a President and not less than two other members, one of whom should be a woman (b) The members are appointed by the State Government concerned (c) A complaint can be made to the appropriate State Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore (d) All of the above Answer: (d) Ques 7. In case an aggrieved consumer is not satisfied with the decision of the National Commission, he can make a further appeal in _____. (a) State Commission (b) District Forum (c) Supreme Court of India (d) All of the above Answer: (c) Ques 8. Where can the aggrieved party appeal further in case he is not satisfied with the order of the District Forum? (a) National Commission (b) State Commission (c) Supreme Court of India (d) All of the above Answer: (b) Ques 9. In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in _____. (a) National Commission (b) District Forum (c) Supreme Court of India (d) All of the above Answer: (a) Ques 10. Which of the following types of cases are filed in the State Commission? (a) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore (b) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹2 crore (c) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹40 lakhs but does not exceed ₹1 crore (d) None of the above Answer: (a)